Privacy Policy & Legal Notice

Data Controller

The data controller responsible for the personal information collected through this website is Trippy Divers, located in Puerto Morelos, Quintana Roo, Mexico.

Contact: info@trippydivers.com

Personal Data We Collect

We may collect the following personal data when you use our contact form or make a booking:

• Full name
• Phone number
• Email address
• Message content

We do not collect sensitive data (such as health information) through our website, unless you voluntarily provide it as part of a diving health questionnaire.

Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• To respond to your enquiries and provide information about our services.
• To process and manage bookings.
• To comply with legal obligations.

The legal basis for processing is your consent (provided when you submit a form) and the performance of a contract when you make a booking.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Booking records may be retained for up to 5 years for legal and accounting purposes.

Your Rights

Under applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain types of processing.
• Withdraw your consent at any time (without affecting the lawfulness of processing based on consent before withdrawal).

To exercise any of these rights, please contact us at info@trippydivers.com.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Third Parties

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with service providers who help us operate our business (e.g., email services), subject to appropriate data processing agreements.

Cookies

For information about how we use cookies, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.